Frequently Asked Questions

Here are some of the environmental benefits of non-woven and woven bags:

• Reusability: It is durable and can be reused many times, reducing the need for single-use paper and plastic bags and decreasing the amount of waste generated.
• Recyclability: It can be recycled and turned into new products, reducing the amount of waste that ends up in landfills.  
• Degradability: If the bag ends up in the landfills, it will degrade over time with no negative environmental effect.
• Moisture resistance: It has a moisture-resistant barrier that helps to protect the contents from damage, reducing the need for additional packaging and reducing waste.
• Lightweight: It is lightweight, which reduces the amount of energy needed to transport them, leading to lower carbon emissions.
• Water and air pollution reduction:  It produces few emissions and pollutants during production process compared to other bag materials such as cotton or paper.
• Resource conservation: It requires less energy and resources to produce compared to other bag materials, resulting in lower energy consumption and a smaller carbon footprint.

Gbag has been a pioneer and premier creator of eco-friendly, reusable bags. We custom make fashionable sustainable, recyclable, and reusable bags in any style, size, material, and decoration based on clients’ needs. What sets us apart from our competitors is our winning combination of innovative thinking, an in-house creative team, meticulous on-site factory quality control, fast turnaround times, and a commitment to delivering top-notch quality with competitive pricing. This commitment to excellence has earned us consistent 5 Star and A+ ratings throughout the past 15 years.

We normally provide instant quote via email or over the phone. 

Our minimum order quantity (MOQ) is 3,000 units. However, we are open to accepting smaller quantities for an additional charge. 

The standard turnaround time is 7-9 weeks after approval of the printing layout or approval of physical preproduction sample.

Yes, we can provide 4-6 weeks turnaround after approval of printing layout or physical preproduction sample with air freight shipping.

We do not charge a rush fee if we can accommodate the request. However, if air shipping is required to meet the in-hand date, air freight charges will apply. GBAG will handle customs clearance, pay for duty and other import-related fees, but clients will be responsible for the cost of air freight.

Airport to Airport: We deliver the shipment to the nearest airport at the destination. From there, a trucker will pick up the shipment and transport it to the final destination. This option is ideal for large shipments. Lead time is typically 5-10 days, depending on the destination.

Door to Door: Our shipping agent will pick up the shipment from the factory and handle delivery to the final destination. Lead time for this service is 10-15 days, depending on the delivery location.

FedEx Priority: This option is for extremely urgent orders. It offers the fastest transit time of 3-5 days but is also the most expensive air freight option.

We accept .ai, .eps, .pdf and layered.psd files. Specifications for Illustrator files: 

You can submit your art to www.gbag.net/dropbox with individual artwork for the front, back, sides and bottom of the bag. See artwork specifications: laminated bags / non-woven bags. Our designer will put together an artwork layout and a mockup for your approval. 

First, a printing layout and a virtual sample will be provided before we start the process of  each order.  Then pictures of all 5 sides of the bag from different angles and pictures of PMS color comparisons for the printing colors to make sure that all the details are correct before mass sewing starts, all at no additional charge. For orders requiring very strict color accuracy, and if time allows, a physical preproduction sample can be produced for an additional fee of $298. Please note that ordering a physical preproduction sample will extend the total lead time by 2-3 weeks due to the need for separate set-ups and international shipping.

The cost of the plates is determined by the size of bag. The normal cost range is $100-$175 per plate.

Each color in your artwork requires a separate printing plate. For standard 4-color process art (CMYK), 4 plates are needed. For logos or designs with large blocks of solid colors, additional plates may be required. The maximum number of plates used is 7. Therefore, for a 4-color process printing job, the minimum number of plates is 4, and the maximum is 7.  

·        The final printed color is determined by the artwork file(s) submitted. Computer monitors display colors differently, the final printed color may vary from its onscreen appearance

·        If a specific color needs to be matched, a PMS# must be specified, and an extra plate made

·        If overall color needs to be matched, the customer must provide a color-correct print for the production facility along with the artwork and order. 

The material choices for our bags include laminated non-woven PP, laminated woven PP, laminated RPET, laminated PE, PET, cotton or cotton/PET blend, non-woven PP, polyester, nylon, EVA, PU, PVC, jute, Tyvek, and paper. All of these materials are recyclable and eco-friendly.

RPET stands for Recycled Polyethylene Terephthalate. It is a type of plastic made from recycled PET (Polyethylene Terephthalate) materials, such as plastic bottles. RPET provides an environmentally friendly alternative to virgin plastic by reducing the need for new plastic production and minimizing waste. However, recycling RPET requires significant time and energy, making it more expensive than other virgin non-woven and woven polypropylene (PP) materials.

The material choices for handles are: laminated material (self material), non-woven pp, pp/nylon/cotton webbing, rope, ribbon and full-color logo custom woven handles.  

The material options for piping include: self-material (bag material), non-woven polypropylene (PP), or webbing. If you choose self-material for the piping, it can be printed in any color.

Available add-ons for the bag include: inside printing, inside pocket, zipper/Velcro/snap closure, custom label, information tag, bottom insert, shoulder strap, custom woven handles, custom full-color handles, custom shape patch, outside pocket, insulation, quilted or textured surfaces, metallic printing/lamination, and more. View the approximate Price List for Add-ons here.

The bottom insert options include cardboard, PE board, PP board, or non-woven wrapped board. Most of our laminated bags are sturdy enough that a bottom insert is not necessary, helping to save on material and shipping costs.

Key characteristics of laminated non-woven/woven, RPET/PE material include:

1.      Durability: The lamination process often improves the   strength and resistance to physical damage, such as   tearing and abrasion.

2.      Water Resistance: Laminated non-woven is often resistant   to water and moisture, making it suitable for applications   where waterproofing is important.

3.      Barrier Properties: The lamination can enhance the   material's barrier properties against liquids or contaminants.

4.      Enhanced Appearance: The laminated layer can provide a   smoother finish and allow for printing and graphics,   improving the material's appearance.

Yes, you can choose between a matte finish and a gloss finish. A matte finish provides a classic, subtle look, while a gloss finish enhances color vibrancy. However, the glare from a gloss finish can sometimes create unevenness in the image.

Yes, bags can be laminated and printed on both sides if desired.

Yes. We can print metallic gold, silver, bronze or any other requested colors. We can also laminate material with metallic film.

A printing layout and a mockup will be provided within 24 hours of receiving your artwork. A physical preproduction sample typically takes 2-3 weeks to prepare, including the time needed to create the printing plates, produce the sample, and ship it from overseas.

Yes, custom packaging including bundle, poly bagging are available.

Yes, all the cartons are custom-made according to the bag size. The client’s requested information and specs can be printed on the cartons.

The exact quantity is provided for no additional charge. Occasionally, there may be an over or under-run, but they will be within 1%

Yes,  minimum for each location is 1000 units..

All bags are custom made and are not returnable. In case of any issue, the client needs to contact GBAG within one week of receipt of the bags, so that we can arrange to issue a refund or to reprint the bags.

Yes, all our bags are reusable, recyclable, eco-friendly, lead-free, and comply with CA Prop 65 as well as all known standard testing requirements.

Payment terms are vary depending on the different clients and different projects.  For quantities under 10,000 units, we offer Net 30 from invoice date to first time custmers and Net 60 from invoice date to established customers with exellent credit history. 

In the marketplace, you may come across lower prices. However, not all custom bags are created equal! We appreciate your interest in our products and services and we want to offer some insights to help you make an informed decision.

Here are several key factors that set us apart:

• Customer Service: We are committed to exceptional customer service. Our team is always available to assist you and address any questions or concerns or special needs throughout the ordering process.
• Strict Quality Control: Our on-site quality control is stringent, and our commitment to quality is a cornerstone of our business. If for any reason, you are not happy with the product, we will refund or reprint, no questions asked or products returned. 
• Fast Delivery: We understand the importance of timely delivery. We work around the clock to produce and deliver quality products on time and every time. 
• Flexible Payment Terms: Unlike many suppliers who require payment before you see the product, our payment terms are more flexible. You do not need to pay us until you see the finished product. 

Ultimately, the choice of supplier is yours. We are here to assist you if needed.